PNB Singapore Mobile App
No need to go out and fall in line para magpadala ng pera sa Pilipinas. Just download the PNB Singapore Mobile App and sign-up to start remitting anytime, anywhere. Your loved ones in the Philippines can receive the funds instantly through the following payout options:
Important reminders when using PNB Singapore Mobile App
| Credit to a PNB account |
| Credit to Global Filipino Card |
| Cash Pick-up from PNB Branch or Pay Out Partners |
| Credit to Other Bank and E-Money Issuers (including GCash and more) |
- You must be a registered/existing Remitter of PNB Singapore.
- You must have access to reliable internet connection (usage of public WIFI is highly discouraged for account security purposes).
- You must have an active online banking account and credentials (including multi-factor authentication) with your NETS-member Singapore bank. For first time eNets users (for DBS and POSB only), you are required to register your debiting account and d2Pay (eNets) daily limit for d2Pay (eNets) for all your future d2Pay (eNets) payments. Ensure that you have your iB Secure Device ready and follow the on-screen Transaction Signing instructions to complete the transaction.
- You must have an updated mobile number and will meet required O/S versions (Android powered devices 8 and above; iOS 9 and above).
- You must have an active and updated email address on record for receipt-sending purposes.
- You must enable pop-ups on your web or phone browser settings.
How to Sign up
- Go to the App Store or Google Play Store and Download the PNB Singapore Mobile App.
- Sign up with your name and FIN/NRIC.
- Enter the OTP sent to your registered mobile number.
- Nominate your Username and Password.
How to Send Money
- Tap “Send Money.”
- Select a Beneficiary.
- Complete the Transaction Details.
- Review and Confirm.
- Choose your payment option – bank of account
- Authorize the transaction
- Receive on-screen confirmation or access your transaction history to view your previous transaction/s
Not yet a PNB Singapore remitter? For new remitters, just do a one-time registration at PNB Singapore branch and follow the procedures below:
- Visit PNB Singapore Branch and present the following:
- Valid NRIC, FIN or Passport ID
- Remittance Application Form (for new Remitters only)
- Proof of billing
- If the Beneficiary is new:
- Bank name
- Account name
- Account number
- Address
- Contact number
- Go to the Teller’s counter and process your registration
Fees and Charges
| Credit to PNB Account (including Global Filipino Card) |
Credit to Other Local Bank | Cash Pick-up | Bills Payment | |
| Remittance Fee | SGD 5.00 | SGD 5.00 | SGD 5.00 | SGD 5.00 |
Frequently Asked Questions
PNB Singapore Mobile App is a mobile application that allows registered users to remit money to their beneficiaries in the Philippines 24/7.
PNB Singapore customers are eligible to register as user of the app. The remitter’s name, ID number (NRIC/FIN), and Singapore-registered mobile number are required.
Yes, new customers are advised to go to PNB Singapore branch for a one-time registration.
Please get in touch with PNB Singapore branch to update your mobile number and email address. This is necessary so you can receive the OTP (One-Time PIN) and application-related notifications.
You can download the PNB Singapore Mobile App for free at the Apple App Store or Google Play Store. You can find the app by typing “PNB Singapore” in the search bar.
The app may not be compatible with your device. PNB Singapore Mobile App can be downloaded on mobile devices that support the following operating systems:
- Apple Devices with iOS 9.0 and above
- Android powered devices (8 and above)
At PNB, your safety and security are important to us. The PNB Singapore Mobile App has multi-factor authentication processes. Aside from requiring your nominated Username and Password, a 6-digit system-generated OTP (One-Time PIN) is sent to your registered mobile number and is required to be inputted to successfully log-in. For your protection, please do not share these details with anyone.
Your app sessions and transactions are secured via encryption to ensure confidentiality. As added security, if the app remains idle for five (5)-minutes, the user will be logged out automatically. Further, three (3) consecutive unsuccessful log-in attempts will lock the user’s access.
Security Tip:
Some smart phones have features that allow data synchronization between the mobile device and online storage or cloud services in near real time. This can potentially expose personal or transactional information such as mobile banking credentials, account information or One Time Pin. Users are advised to ensure that their phone settings will not allow critical information on their devices to be synced with online storage or cloud services.
Some smart phones have features that allow data synchronization between the mobile device and online storage or cloud services in near real time. This can potentially expose personal or transactional information such as mobile banking credentials, account information or One Time Pin. Users are advised to ensure that their phone settings will not allow critical information on their devices to be synced with online storage or cloud services.
No, you may only register once, then use your nominated Username and Password for succeeding log in.
Yes, you can access and use the PNB Singapore Mobile App in up to three (3) different mobile devices. Should you need to change devices, you should delete the registered device within the app settings or make a request for PNB Singapore branch to do so.
Please note however that your OTP (One-Time PIN) will be sent to one registered mobile number only.
In case you have forgotten your password or your access has been locked, you may reset your password by clicking the “Reset Password” option in the app’s log-in page and following the password resetting instructions.
In case you have forgotten your Username, you may contact PNB Singapore branch for assistance.
The OTP is an additional security feature of the PNB Singapore mobile app. It is unique, valid for one session only and expires after 3 minutes. In the event that your Username and Password have been compromised, no one will be able to successfully log-in without providing the correct 6-digit OTP that has been sent to your registered mobile number.
Yes, the OTP is free. It will not be charged to your mobile phone bill.
First, please ensure that you are using your registered mobile number with PNB Singapore. You can then click the Resend OTP button in the OTP prompt in the app screen.
An OTP expires after 3 minutes. If you enter an expired or incorrect OTP, you will not be able to proceed. You can request for a new OTP by clicking the “Resend OTP” button in the OTP prompt in the app screen. You can request for a new OTP up to three (3) times, after which you will be logged out of the app for your security.
- Click “Send Money” from the app screen.
- Select from your existing beneficiaries or enroll a new beneficiary.
- Choose the corresponding receiving option.
- Input the amount and other required information.
- Confirm the details, select your payment option and authorize the transaction.
You can have up to twenty (20) beneficiaries in the app.
| 18. What options are available for my beneficiary to receive the funds and how soon can they receive it? |
You can send funds to your beneficiary with the following receiving options:
- Credit to PNB account or Global Filipino Card – real-time
- Credit to Other Philippine bank account (e.g. BDO, Metrobank, etc.) and E-money issuers (e.g. GCash, Paymaya) – real-time credit for Instapay, 1 to 2 banking days for non-Instapay.
- Cash Pick-Up from PNB Branch or Pay Out Partners – real-time
Your remittance funding is subject to your local Singapore bank account transaction limit and should be no more than SGD 20,000 per transaction. Note that for cash pick-up transactions, pay out partner limits apply.
You may fund your remittance from your own local Singapore bank account.
If using your local Singapore bank account:
- Select eNETS debit as your payment option.
- Select your bank which will redirect you to your bank’s page
- Authorize the debit from your account
- enets.sg
- dbs.com (For DBS/POSB Account holders)
- uob.com.sg(For UOB Account holders)
- ocbc.com (For OCBC Account holders)
- standardchartered.com.sg (For Standard Chartered Account holders)
Yes, a transaction fee applies. This will be added to your payment amount.
Yes, you may remit through the PNB Singapore Mobile App 24/7. Please note however that during system maintenance, the service may not be available.
No. You may visit PNB Singapore branch to accomplish a cancelation form and pay a cancelation fee. HOWEVER, if the funds have already been delivered, picked up, or deposited to your beneficiary’s account, you will not be able to cancel the remittance transaction.
Beneficiaries may pick up the remittance from any of PNB’s branches or pay-out partners nationwide, including Cebuana Lhuillier, Palawan Pawnshop, RD Pawnshop, Robinsons Department Store, Tambunting and Villarica Pawnshop. Below cash out limits apply.
| PNB branches | No limit |
| Cebuana Lhuillier | Up to Php 30,000 |
| Tambunting | Up to Php 50,000 |
| Palawan Pawnshop | Up to Php 100,000 |
| RD Pawnshop | Up to Php 100,000 |
| Robinsons Department Store | Up to Php 100,000 |
| Villarica Pawnshop | Up to Php 200,000 |
Yes, just click View Transactions from the Home screen to see your transaction history. Clicking on a specific transaction will display its details.
Yes, you will receive a successful transaction confirmation in the app which you can save or share. You will also receive the receipt in your registered email address.
| 27. Can I pay my SSS/Pag-ibig contributions and other bills in the Philippines using the PNB Singapore Mobile App? |
Yes, you can! Just click Pay Bills, select the merchant you are making a payment to and input the required details. Then, select your payment option and authorize the transaction.
| 28. I am seeing my recent remittances in the Transaction History. How can I view my older transactions? |
Your transaction history page shows your most recent transactions in the last 2 months. For older records, you may request a remittance transaction statement by filling out the details in the request form. You will receive your statement in your nominated email address.
In case of queries, you may get in touch with us through the following:
- Call us at +65 6737 4646 local 106, 108, 111 or 112
- Send an email to sgremittanceofficer@pnb.com.ph, singapore@pnb.com.ph or sgloans@pnb.com.ph
- Write to us at the following address:
PNB Singapore Main Branch, 304 Orchard Rd #03-02 to 07 Lucky Plaza Shopping Centre, Singapore 238863
No need to go out and fall in line para magpadala ng pera sa Pilipinas. Download the PNB Singapore Mobile App and sign-up to start remitting anytime, anywhere. Your loved ones in the Philippines can receive the funds instantly through the following payout options:
Important reminders sa pag gamit ng PNB Singapore Mobile App
| Credit to a PNB account |
| Credit to Global Filipino Card |
| Cash Pick-up from PNB Branch or Pay Out Partners |
| Credit to Other Bank and E-Money Issuers (including GCash and more) |
- Siguraduhing ikaw ay registered or existing remitter ng PNB Singapore.
- I-check ang access sa iyong internet connection (iwasan ang pag-connect sa public WIFI para sa security ng iyong account).
- Make sure na active ang iyong online banking account at credentials sa iyong NETS-member Singapore bank. Kung ikaw ay first time eNets user (for DBS and POSB only), required i-register ang iyong debiting account at ang iyong d2Pay (eNets) daily limit for d2Pay (eNets) para sa lahat ng future d2Pay (eNets) payments. Siguraduhing ready ang iyong iB Secure Device at sundin ang on-screen Transaction Signing instructions para ma-complete ang transaction.
- Siguraduhing updated ang iyong mobile number at O/S version ng iyong mobile device. (Android powered devices 8 and above; iOS devices 9 and above).
- Kinakailangang active at updated ang iyong email address para sa receipt-sending purposes.
- I-check sa iyong web or phone browser settings kung naka-enable ang pop-ups.
How to Sign up
- I-download ang PNB Singapore Mobile App sa Appstore or Playstore.
- Mag sign-up using your name and FIN/NRIC.
- I-enter ang OTP na ipinadala sa iyong registered mobile number.
- Mag-nominate ng Username at Password.
How to Send Money
- Pindutin ang “Send Money”
- Pumili ng Beneficiary
- I-complete ang Transaction Details
- I-review ang details at I-confirm
- Pumili ng paraan ng pagbabayad – maaaring bank of account
- I-authorize ang transaction
- Hintayin ang on-screen confirmation, o i-access ang iyong transaction history para sa iyong previous transactions
Not yet a PNB Singapore remitter? For new remitters, pumunta lamang sa PNB Singapore branch para mag register at dalhin ang mga sumusunod:
- Valid NRIC, FIN or Passport ID
- Remittance Application Form (for new Remitters only)
- Proof of billing
- If the Beneficiary is new:
- Bank name
- Account name
- Account number
- Address
- Contact number
- If the Beneficiary is existing:
- Bank name
- Account name
- Go to the Teller’s counter and process your registration
Fees and Charges
| Credit to PNB Account (including Global Filipino Card) |
Credit to Other Local Bank | Cash Pick-up | Bills Payment | |
| Remittance Fee | SGD 5.00 | SGD 5.00 | SGD 5.00 | SGD 5.00 |
Frequently Asked Questions
Ang PNB Singapore Mobile App ay isang App sa inyong cellphone na maaaring magamit ng mga rehistradong customer upang magpadala ng remittance sa Pilipinas anu mang oras or araw.
Ang mga customers ng PNB Singapore ay maaaring magrehistro upang magamit ang app. Kailangan lamang ang mga sumusunod: Pangalan, ID Number (NRIC/FIN) at ang rehistradong cellphone number.
Oo, ang mga bagong customers ay pinapayuhang magpunta sa PNB Singapore branch para magrehistro.
| 4. Kailangan kong mag-update ng aking cellphone number o email address para makapagrehistro. Paano ko ito gagawin? |
Makipag-ugnayan lamang sa aming PNB Singapore branch para ma-update ang inyong cellphone o email address. Ito ay kinakailangan upang makatanggap ng OTP (One-time PIN) at mga importanteng mensahe mula sa PNB Singapore hingil sa inyong mga transaksyon.
Maaaring idownload ang PNB Singapore Mobile App ng LIBRE mula sa Apple App Store at Google Play Store. I-type lamang ang “PNB Singapore” sa search bar.
Maaaring hindi compatible ang app sa inyong cellphone or gadget. Ang PNB Singapore Mobile App ay pwedeng ma-download sa inyong cellphone o gadget kung ang inyong operating system ay:
- Apple – iOS 9.0 o pataas
- Android – 8 o pataas
Ang PNB Singapore Mobile App ay secure gamitin. Meron itong multi-factor authentication kung saan, maliban sa inyong Username at Password, kailangan din ng 6-digit OTP (One-Time Pin) para maka log-in. Para sa inyong proteksyon, hindi dapat ipaalam ito sa kahit kanino.
Bukod pa rito, ang inyong mga app session at transakyon ay secure dahil ito ay naka-encrypt para masiguro ang pagiging confidential. Kapag limang 5 minuto na walang ginagawa o ginagalaw sa inyong app, kayo ay automatic na mala-log out. Bukod pa rito, kapag naka-3 magkakasunod na maling log-in, ang user ay mala-lock out at mawawalan ng access.
Security Tip:
Some smart phones have features that allow data synchronization between the mobile device and online storage or cloud services in near real time. This can potentially expose personal or transactional information such as mobile banking credentials, account information or One Time Pin. Users are advised to ensure that their phone settings will not allow critical information on their devices to be synced with online storage or cloud services.
Some smart phones have features that allow data synchronization between the mobile device and online storage or cloud services in near real time. This can potentially expose personal or transactional information such as mobile banking credentials, account information or One Time Pin. Users are advised to ensure that their phone settings will not allow critical information on their devices to be synced with online storage or cloud services.
Hindi. Maaari ka lamang magrehistro ng isang beses. Pagkatapos ay gamitin ang iyong nominated Username at Password para iyong mga susunod na pag log-in.
Oo. Maaari mong ma-access at magamit ang PNB Singapore Mobile App sa hanggang sa tatlong (3) magkakaibang mobile device. Kung kakailanganin mong magpalit ng device, dapat mong tanggalin ang nakarehistrong device sa loob ng setting ng app o makipag-ugnayan sa PNB Singapore branch para gawin ang proseso para sa iyo.
Tandaan na ang iyong OTP or One-Time-Pin ay ipapadala lamang sa iyong registered mobile number.
Kung sakaling nakalimutan mo ang iyong password o ang iyong access ay na-lock, maaari mo itong i-reset sa pamamagitan ng pag-click sa “Reset Password” option sa log-in page ng app at sundin ang proseso sa pag-reset ng password.
Kung sakaling nakalimutan mo ang iyong Username, makipag-ugnayan sa PNB Singapore branch.
Ang OTP ay isang karagdagang seguridad ng PNB Singapore mobile app. Ito ay natatangi, may bisa para sa isang session lamang at mag-e-expire pagkalipas ng 3 minuto. Kung sakaling na nakompromiso ang iyong Username at Password, walang sinuman ang maaaring mag-log in nang hindi nagbibigay ng tamang 6-digit na OTP na naipadala sa iyong registered mobile number.
Oo, libre ang OTP. Hindi ito ikakarga sa iyong mobile phone bill.
Una, mangyaring tiyakin na ginagamit mo ang iyong registered mobile number sa PNB Singapore branch. Maaari mo ring i-click ang Resend OTP button sa OTP prompt ng app screen.
Ang OTP ay mag-eexpire pagkatapos ng tatlong minuto. Kapag expired o maling OTP ang inyong pinasok, hindi ito magpapatuloy. Maaari kang mag-request ng bagong OTP: i-click ang “Resend OTP” button sa inyong app screen. Maaari kang magrequest ng bagong OTP hanggang tatlong beses, pagkatapos nito ikaw ay mala-log out sa app para sa iyong seguridad.
- I-click ang “Send Money” sa inyong app screen.
- Pumili sa inyong existing beneficiaries o mag-enrol ng bagong beneficiary
- Piliin ang naaayong receiving option.
- Ipasok ang halaga at iba pang kailangang impormasyon.
- Kumpirmahin ang mga detalye, piliin ang inyong payment option at i-authorize ang transaksyon
Maaari kang magkaroon ng hanggang dalawampung (20) beneficiaries sa inyong app.
| 18. Anu ano ang mga maaaring pagpiliang paraan para matanggap ang pera ng aking beneficiary at gaano kabilis nila itong matatanggap? |
Maaari kang magpadala gamit ang sumusunod na receiving options:
- Credit to PNB account or Global Filipino Card – real-time
- Credit to Other Philippine bank account (e.g. BDO, Metrobank, etc.) and E-money issuers (e.g. GCash, Paymaya) – real-time credit for Instapay, 1 to 2 banking days for non-Instapay
- Cash Pick-Up from PNB Branch or Pay Out Partners – real-time
Mag-aapply ang transaksyon limit ng iyong local Singapore bank account at ang bawat transaksyon ay hindi dapat lalagpas sa SGD 20,000. Para sa cash pick-up, mag-aapply ang pay out partner limits.
Maaaring pondohan ang inyong remittance gamit ang inyong local Singapore bank account.
Kung ang gagamitin ay ang inyong local Singapore bank account:
- Piliin ang eNETS debit bilang payment option
- Piliin ang inyong bangko para i-redirect ka sa iyong bank’s page
- I-authorize ang inyong transaksyon para madebit ang iyong account.
- enets.sg
- dbs.com (For DBS/POSB Account holders)
- uob.com.sg(For UOB Account holders)
- ocbc.com (For OCBC Account holders)
- standardchartered.com.sg (For Standard Chartered Account holders)
Oo, merong remittance fee na ilalapat sa inyong transaksyon. Ito ay madadagdag sa inyong babayarang halaga.
Oo, maaari kang magpadala 24/7 gamit ang PNB Singapore Mobile App. Mangyaring tandaan na kapag may system maintenance, maaaring hindi maging available ang app.
Hindi. Maaari kang bumisita sa PNB Singapore Branch upang punan ang form at bayaran ang kaukulang cancelation fee. Gayunpaman, kung ang pondo ay naipadala o naideposito na sa account ng iyong beneficiary, hindi mo na magagawang kanselahin ang nasabing transakyon.
Ang beneficiaries ay maaaring mag claim ng padala sa kahit saang PNB branches o pay-out partners sa Pilipinas, kasama na ang Cebuana Lhuillier, Palawan Pawnshop, RD Pawnshop, Robinsons Department Store, Tambunting at Villarica Pawnshop. Mag-aapply ang sumusunod na cash out limit:
| PNB branches | No limit |
| Cebuana Lhuillier | Up to Php 30,000 |
| Tambunting | Up to Php 50,000 |
| Palawan Pawnshop | Up to Php 100,000 |
| RD Pawnshop | Up to Php 100,000 |
| Robinsons Department Store | Up to Php 100,000 |
| Villarica Pawnshop | Up to Php 200,000 |
Oo, i-click ang View Transactions sa Home screen ng iyong transaction history. I-click ang nasabing transakyon upang makita ang mga detalye nito.
Oo, ikaw ay makakatanggap ng transaction confirmation sa app na maaari mong i-save o i-share. Matatanggap mo rin ang resibo sa iyong registered email address.
| 27. Maaari ba akong magbayad ng aking mga kontribusyon sa SSS / Pag-ibig at iba pang mga bayarin sa Pilipinas gamit ang PNB Singapore Mobile App? |
Oo! Maaari na magbayad ng kontribusyon sa SSS, Pag-Ibig at iba pang mga bayarin sa Pilipinas. I-click lamang ang Pay Bills, pilin ang merchant na nais bayaran at i-lagay ang required details. Piliin ang payment option at i-authorize ang transaction.
Ang iyong mga transaction sa huling dalawang buwan ay makikita sa transaction history page. Para sa mga mas nauna pang transaction, maaaring mag request ng remittance transaction statement gamit ang request form. Ang remittance transaction statement ay ipapadala sa iyong nominated email address.
Maaari kang makipag-ugnayan sa amin sa pamamagitan ng mga sumusunod:
- Tumawag sa +65 6737 4646 local 106, 108, 111 o 112
- Mag-email sa sgremittanceofficer@pnb.com.ph, singapore@pnb.com.ph o sgloans@pnb.com.ph
- Sumulat sa sumusunod na address: PNB Singapore Main Branch, 304 Orchard Rd #03-02 to 07 Lucky Plaza Shopping Centre, Singapore 238863