Please be informed that PNB is conducting a series of regular system maintenance activities for the whole month of March. This may cause intermittent availability of ATM and Mobile Banking services. You may perform your financial transactions and bills payment at the nearest PNB branch.
Please be assured that we are taking all necessary steps to minimize disruption during the said period.
For concerns, you may contact PNB’s Customer Care at (632) 573-8888.
Thank you for your continued patronage.
Dear Valued Client,
As part of the regular system maintenance of PNB’s Mobile Banking App, we would like to advise you that on March 27, 2017, some users/accountholders will no longer be able to view their recent transactions history prior to the system maintenance in the Account Details screen of the Mobile Banking App. Click here for details.
Please be informed that the Philippine Clearing House Corporation (PCHC) has started the processing of electronic images of checks using the Check Imaging Clearing System or CICS. Here is a quick guide to help you. Click here for more details.
Effective May 1, 2017, PNB shall apply new rules on dormancy fees pursuant to BSP Circular No. 928 Amendments to the Regulation Governing Fees on Retail Bank Products/Services and Dormant Deposit Accounts. Click here for more details.
Please be advised that starting January 19, 2017, all locally drawn and inter-regional clearing items shall be sent directly to the Philippine Clearing House Corporation (PCHC). There will be no more local exchanges of physical checks per PCHC memo circular No. 3278 on December 29, 2016. Please click here for more details.
Effective February 20, 2017 (Monday), PNB branches will no longer accept over-the-counter payments for Philippine Health Insurance Corporation (PhilHealth). Click here for more details.
To All Valued PNB Clients,
In compliance with BSP's requirement to shift to EMV chip-based cards, PNB shall start replacing your old ATM Cards to the new and more secured EMV chip-enabled ATM Cards for free before the end of December 2016. Click here for details.
For more information on the EMV Chip Technology, please click here.
- Always make sure that you are accessing the correct website. Beware of bogus or "look alike" websites which are designed to deceive consumers. Remember that the legitimate PNB website address is pnb.com.ph
- Always use the official Apple App Store, Google Play or Microsoft Store to download online or mobile apps. Do not trust 3rd party app marketplaces.
Online Shopping started to grow following technological advances and has become a more preferred method of purchasing. Such growth and advances also results in various security concerns that must not be taken for granted.
The day after Thanksgiving is more than just a day to digest yesterday’s feast. It is also the first official day of the holiday shopping season known as “Black Friday.” "Cyber Monday" on the other hand, is the Monday after thanksgiving wherein people are persuaded to shop online. Black Friday and Cyber Monday are both associated with bargains, early store hours and Christmas shopping. Many savvy shoppers and bargain-hunters look forward to the thrill of shopping on those days. Unfortunately, thieves also anticipate this busy season as they look to turn unaware shoppers into Black Friday and Cyber Monday victims.
The Bank provides these safety tips for Black Friday and Cyber Monday -- including this year's holiday shopping.
1. Secure yourself Before surfing the Internet, secure your personal computers by updating your security software. Everyone’s computer should have anti-virus, anti-spyware and anti-spam software, as well as a good firewall installed. Keep your personal information private and your password secure. Do not respond to requests to “verify” your password or credit card information unless you initiated the contact. Legitimate businesses will not contact you in this manner.
2. Transact with a reputable website/merchant/seller. Shop with companies you know and trust. Check for background information if you plan to buy from a new or unfamiliar company.
3. Trust your instincts. When in doubt, don’t. Beware of “bargains” from companies with whom you are unfamiliar — if it sounds too good to be true, it probably a fraud.
4. Ensure that online payment is secure and reliable. Use secure websites for purchases. Look for the icon of a locked padlock at the bottom of the screen or “https” in the URL address.
5. Do your research: do comparison shopping and ask around To avoid purchasing counterfeit products, carefully examine the products you want to buy for signs of missing information (manufacturing information, warranty, product codes, etc.), broken or missing safety seals, different or incomplete packaging, and subtle or obvious changes to a company logo.
6. Proceed with your transaction if you feel confident, safe and secure. Online shopping need not be a struggle, it should be enjoyed – as long you feel confident, safe and secure. There is much to explore on the internet.
Always remember: caveat emptor – buyer beware! As a consumer, whether in the physical or online environments, you must remain vigilant, meticulous and discerning. It is highly important to be wary of online fraud to avoid the ardous process and inconvenience of recovering any damage.
Sources: Department of Trade and Industry; Department of Justice - Office of Cybercrime
Dear Valued Clients,
We are currently upgrading our online security features to serve you better. In line with this, effective October 5, 2016, we will temporarily cease online transactions using your Debit or Prepaid MasterCard. Click here for more details.
As part of the Bangko Sentral ng Pilipinas (BSP) mandate to implement EMV security features, we will be enhancing our systems to serve you better. We wish to inform you that the following services will be unavailable during this period of system upgrade. Click here for more details.
The Philippine National Bank is selling its rights and interest over certain non-performing accounts via PUBLIC AUCTION. Click here for more details.
As our valued client, it is our highest priority to ensure that your account is fully protected. In compliance with BSP Circular 706, your client information and specimen signatures need to be updated every two (2) years for Savings accounts and every year for Checking accounts. Click here for details.
Good news! PNB’s Priority One MasterCard and TAP MasterCard are now enhanced with an additional layer of protection against skimming and fraud with the EMV Chip Technology. Now, you have more freedom and convenience to access your finances securely from anywhere, here and abroad through various channels 24/7.
PNB is now issuing Priority One MasterCard and TAP MasterCard enhanced with the EMV chip technology. Soon, all PNB debit and prepaid cards will be equipped with this technology to ensure clients that their card transactions are more secure following EMV standards.
PNB's implementation of EMV global standard aims to put its clients first by strengthening the security of its card payment facilities against ATM-related skimming and fraudulent activities. The Bank's nationwide network of ATMs are currently being upgraded to accept EMV chip-enabled cards and will be fully EMV-ready by the end of August 2016.
Dear valued client:
Kindly be informed that we are upgrading our systems. Please expect some changes over the next few months which will be communicated to you.
For inquiries and other concerns, please contact PNB Customer Care at
(632) 573-8888 or firstname.lastname@example.org.
At PNB, we innovate to serve You First.
Effective April 1, 2016, we will no longer accept EURO CHECKS for all types of transactions. Please be guided accordingly. Thank you.
Effective June 15, 2016, the charges for US Dollar checks deposited in PNB accounts in the Philippines shall be:
• FDR Check Deposit -
• FDR Return Check -
• FCS Check Deposit -
• FCS Return Check -
To our valued clients,
Starting March 21, 2016, no interbranch fees shall be collected from the following over-the-counter banking transactions:
- Check Encashment
- Fund Transfer
Please note that foreign currency accounts are not included.
Thank you for your continued patronage.
To our valued clients,
Effective June 15, 2016, branches shall start collecting Php 50.00 for every over-the-counter withdrawal (using a withdrawal slip) from a Budget Checking Account.
Thank you for your continued patronage.
At PNB, we are here to serve You First.
Republic Act No. 9150, creating the Credit Information Corporation (CIC), and its Implementing Rules and Regulations, mandate the submission and disclosure of basic credit data (both positive and negative), as well as any regular updates or corrections thereof, to the CIC.
For more information please contact your bank, credit card company, cooperative (or your lending institution listed under RA 9510). You may also visit www.creditinfo.gov.ph. and like our facebook page: Credit Information Corporation
Starting January 4, 2016, all clearing banks and institutions shall no longer accept checks with erasures, alterations, or deficiencies, whether or not these checks are countersigned by the authorized signatory/ies.
This is in compliance with the Clearing House Operating Memo (CHOM) No. 15-460 (as amended by 15-460A) of the Philippine Clearing House Corporation. PCHC issued this memorandum to all clearing banks and institutions in order to further improve security measures in the handling and clearing of checks.
The exchange of old banknotes (New Design Series) in banks and the BSP is extended up to March 31, 2017. The said banknotes will have no more monetary value starting April 1, 2017.
Only the new banknote series, launched in 2010, can be used for daily transactions starting April 1, 2017.
We wish to inform you of the change in the performance benchmark of the PNB Prestige Balanced Fund and PNB Peso Intermediate Term Bond Fund. For more information, please click here.
As part of the product rationalization initiatives of PNB Trust Banking Group, we wish to inform you that we shall be terminating the Allied Unit Performance (AUP) Dollar Fund effective May 03, 2016. Said termination has been approved by the Bangko Sentral ng Pilipinas on March 14, 2016. For more details, please click here.
Please be advised of the changes in deposit board rates of Dollar Time Deposit and Prime Savings account. The changes shall take effect on January 1, 2014.
Please be advised of changes in our fees/charges & maintaining balance requirements given the need to align the same following the merger of PNB and Allied Bank last February 2013. The changes as applicable shall take effect on January 1, 2014.
Effective May 8, 2014, we are implementing a new added security feature for your Funds Transfer transaction to a 3rd party account. A One-Time Password (OTP) which consists of 6 alpha numeric characters will be sent via SMS to your registered mobile number to complete your transaction. Kindly ensure that your mobile number is updated with us for you to be able to perform funds transfer transaction to a 3rd party account.
To update your mobile number:
Thank you for using PNB Internet Banking.
As PNB and Allied Bank continue to align their services. We are pleased to announce that PNB branches that display the interbranch transaction advisory are now capable of processing selected transactions for former Allied Bank clients. Please proceed directly to the special lanes designated for Allied Bank transactions.
Please be advised of the updated card validity for all newly issued MasterCard-branded Debit and Prepaid cards effective July 27, 2016. Click here for details.
PNB UITF Online is the country’s first comprehensive UITF online investment facility that allows clients to invest conveniently and securely. Anytime. Anywhere.