We are committed to serving you better.
For our existing and prospective customers, stakeholders and business partners, your opinion matters! If you have questions, concerns, compliment or feedback, please call or write us at the contact details provided below. For your convenience, you may also opt click the "write to us" button. We will endeavor to respond to your concerns as soon as possible.
If you would like immediate information on the status of your remittance, please click on the Remittance Tracker.
Service Quality Division
Philippine National Bank Financial Center
Pres. Diosdado Macapagal Boulevard, Pasay City
- For lost and stolen cards, please call (+632) 573-8888 for ATM and (+632) 818-9818 for Credit Cards
- Please do not provide account related or any other confidential information
- Please do not send banking instructions in your message
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- We will reply to your email in 24-48 hours or 1-2 banking days.