Contact Us
Philippine National Bank Tokyo Branch
Mita Kawasaki Building, 2/F, 2-11-15 Mita Minato-ku,
Tokyo, 108-0073
Tel: (03) 6858-5910
Free Dial: 0120-86-6382
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Rates Information: (03) 6858-5940, (03) 6858-5950
SWIFT
PNBMJPJT
Correspondent Banks:
USD: CITIUS33
JPY: MHCBJPJT
Email Address:
| Email Address | Description |
| This email address is being protected from spambots. You need JavaScript enabled to view it. | Remittance Instructions, Virtual Access Application, follow-ups, amendments and other Bank Transfer related inquiries. |
| This email address is being protected from spambots. You need JavaScript enabled to view it. | Remittance Instructions, Postal link Card Application, follow-ups, amendments and other Post Office Transfer related inquiries. |
| This email address is being protected from spambots. You need JavaScript enabled to view it. | Rate for Today (Rate changes from 10:30 AM – 11:30 AM). |
| This email address is being protected from spambots. You need JavaScript enabled to view it. | Japan-based Accounts and related products and services such as opening of Yen and Dollar Savings and Time Deposits. |
| This email address is being protected from spambots. You need JavaScript enabled to view it. | Philippine-based Accounts and Remittance Certification Assistance |
| This email address is being protected from spambots. You need JavaScript enabled to view it. | Housing loan application, requirements, prevailing loan rate and other housing loan related inquiries. |
| This email address is being protected from spambots. You need JavaScript enabled to view it. | Inquiries on Promos, Community Visitations and Participated Events. |
| This email address is being protected from spambots. You need JavaScript enabled to view it. | Submission of ID Documents for updating your record with PNB Tokyo Branch. |
| This email address is being protected from spambots. You need JavaScript enabled to view it. | General inquiries, Customer Feedbacks, Suggestions and Complaints. |
Philippine National Bank Nagoya Sub-Branch
7th Floor Nishiki 324
Building 3-24-24 Nishiki, Naka-ku, Nagoya-shi
Aichi 460-0003 Japan
TEL : (052) 968-1800
Free Dial : 0120-143-633
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Rates Information: (052) 968-1101
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Banking Hours
Monday to Friday: 9:00 am to 3:00 pm
Japanese national holiday and Saturday: Closed
Sunday
Tokyo: Over-the-counter transactions are not available (Remittance processing of Postal Link and Virtual Access only: 10:00 am to 3:00pm)
Nagoya: 9:00 am to 3:00 pm (Over-the-counter transactions are available)
If you have questions, comments, or concerns, please call or email us at the contact details provided. We will definitely respond to your concerns as soon as possible.
Financial Alternative Dispute Resolution
Japanese Bankers Association (JBA) [Zenginkyo] Customer Relations Center The JBA Customer Relations Center is operated by the JBA as a contact point for receiving consultations and inquiries about banks and for receiving your views or complaints about banks. Consultations and inquiries, etc. are free.
For details, go to website:
http://www.zenginkyo.or.jp/adr/
Customers whose disputes with a bank seem insurmountable should use the “Mediation Committee”.
For more information, contact the JBA Customer Relations Center.
JBA Customer Relations Center
1-3-1 Marunochi Chiyoda-ku Tokyo 100-8216
TEL 0570-017109 or 03-5252-3772
* Connect at local call rates from ordinary phones and public phones.
Navidial
Available at local call rates
Days open: Monday to Friday (except public holidays and bank holidays)
Hours of opening: 9:00 am to 5:00 pm
The JBA is a designated dispute resolution institution under the Banking Act and Norinchukin Bank Law.