Advisory
Holiday Advisory
Please be informed that PNB Tokyo and Nagoya will be closed on November 4, 2024 (Monday) in observance of Culture Day.
Kindly plan your banking transactions ahead of time to avoid inconvenience.
Remittance Advisory
Please be informed that, starting November 1, 2024, PNB Japan will no longer be sending short email Remittance Confirmation. We request that you refer instead to the other email containing the Remittance Statement with full details.
Kindly ensure that your email address in our records is always updated. If you have not received the statement, you may request through customercare@pnbtokyo.co.jp and we will re-send it to you as soon as possible.
Thank you for your kind understanding.
Holiday Advisory
Please be informed that PNB Tokyo and Nagoya will be closed on October 14, 2024 (Monday) in observance of Sports Day.
Kindly plan your banking transactions ahead of time to avoid inconvenience.
Important Advisory to Customers with No Remittance Transactions from January 1, 2022 (“Inactive Remitter”)
Please be advised that effective on June 24, 2024, PNB Tokyo Branch and Nagoya Sub-Branch will temporarily suspend the handling of remittances for customers with no remittance transactions from January 1, 2022 (“inactive remitter”). Kindly refrain from remitting money using your Virtual Access or Postal Link Card.
Abolition of FAX Machine
Please be advised that effective May 1, 2024, PNB Tokyo branch and Nagoya sub-branch will no longer be using fax machines. Kindly send your remittance instructions and related documents via email.
We appreciate your understanding and cooperation on this matter.
New Inward Telegraphic Transfer and Fund Transfer/Withdrawal Bank Commission
Please be advised that effective September 1, 2023, minimum Bank Commission for Inward Telegraphic Transfer (JPY-JPY and USD-USD) and Fund Transfer/Withdrawal (JPY-JPY) will change.
Click here to learn more.
APPOINTMENT ADVISORY
PNB Tokyo will be happy to serve you BY APPOINTMENT for Facilitation of Account Opening and Other Services for Philippine Based Accounts.
Kindly make sure you have all the required identification and supporting documents when visiting us. Please click here for the detailed requirements. If the required documents are incomplete, we will be unable to serve you. Thank you for your kind understanding.
For Japanese and Non-Filipino nationals who wish to avail of the following services: account opening, reactivation of dormant accounts, or repatriation of funds from the Philippines, please be advised that we require a pre-screening of supporting documents. Please email the documents to PHservicescreening@pnbtokyo.co.jp and allow at least 3 banking days for the Bank to send you a notification. When sending the documents, kindly use the email subject: Type of Service + Name of Applicant + Preferred Branch (Tokyo or Nagoya)
Please click here to book an appointment.
New US Dollar Cash Handling Charge
Effective June 1, 2022, please be informed of the new US Dollar Cash Handling Charge and FX Commission as follows:
USD Cash Handling Charge: JPY 2 for every USD 1.00
FX Commission: 1% of transaction amount (USD-USD only)
FX Commission: 1% of transaction amount (USD-USD only)
This will be fixed for USD cash handling in Outgoing Remittance, Inward Remittance and Deposit or Withdrawal Transactions.
RATE DISCLAIMER
Foreign exchange rates to be applied to overseas remittances may be changed by Philippine National Bank without prior notice, depending on the market fluctuation.
Early Morning exchange rate is shown until 10:30 AM. After 10:30 AM, the rate is updated to reflect Today’s Exchange Rate. Kindly check carefully if the rate indicated is already Today’s Exchange Rate.
Click here to learn more.
IMPORTANT ADVISORY
Starting May 17, 2021 (Monday), processing of remittances through Virtual Access XT will be temporarily shortened to 9:00AM - 5:00PM during weekdays.
We apologize for any inconveniences, and we appreciate your kind cooperation.
